“Speak softly and succinctly. Remove sunglasses. Avoid sudden motions. Be patient.
“Every police officer should know these and other techniques for successful encounters with crime victims, witnesses or perpetrators who have a mental illness or developmental disorder such as autism, experts say.
“The more cops know about mental illness and autism, the better their response at the scene of a mental breakdown.
“That’s why a new state law makes sure officers will get training in how to recognize and de-escalate a mental health crisis.”