“The once insular health care industry now finds itself facing the fallout from decades spent resisting change: an all-sides blitz orchestrated by outsiders intent on doing the changing for it. Besieged by upstarts and titans alike, even the most change-averse organizations are being forced to adapt to this threat. For leaders already laying foundations for innovation within the industry, these disruptions are providing new platforms on which to build the health care delivery models of the future.
“Hospitals have long been the exemplar of the old-school model, where bigger is better, evolution is met with suspicion, and more services — regardless of their necessity — mean more lucrative kickbacks from the regulators in charge. As hospitals cling to their shiny facades and standard procedures, the federal government props them up with inefficient regulations and misdirected incentives. Bureaucrats pay them to diagnose and treat illnesses, shelling out money every time a doctor orders a test or performs a procedure. This keeps hospitals in the sickness business — not the health care business.”