ombudsman | [om-buh dz-muh n, -man, -boo dz-, awm-, om-boo dz-muh n, -man, awm-] noun, plural om·buds·men [om-buh dz-muh n, -men, -boo dz-, awm-, om-boo dz-muh n, -men, awm-] /ˈɒm bədz mən, -ˌmɛn, -bʊdz-, ˈɔm-, ɒmˈbʊdz mən, -ˌmɛn, ɔm-/.
- A government official who hears and investigates complaints by private citizens against other officials or government agencies.
- A person who investigates and attempts to resolve complaints and problems, as between employees and an employer or between students and a university.
It has been 40 years since the 1978 Amendments to the Older Americans Act required every state to have an Ombudsman Program and specifically defined Ombudsman functions and responsibilities.
In 1972, the Long-Term Care Ombudsman Program started out as a public health service demonstration project to meet the needs of residents facing problems in nursing homes. Today, the Long-Term Care Ombudsman Program consists of 53 state programs and their statewide networks of over 500 local Ombudsman entities.
Read more here: 40th anniversary of the Long Term Care Ombudsman Program
Lebanon County Ombudsman program information | Lebanon County’s local Ombudsman contact is:
Long Term Care Ombudsman
513 Chestnut Street
Lebanon, PA 17042
(717) 274-2834 x. 3105, (800) 299-6599 x. 3105 or
(800) 326-9177 x. 3105