If you have a spouse, sibling, parent, or other loved one in a nursing home, you may be worried about their safety and well-being because of the coronavirus pandemic. AARP has consulted with leading nursing home experts to provide you with some key questions to ask the nursing home:
- This includes residents as well as staff or other vendors who may have been in the nursing home.
- How are nursing home staff being screened for COVID-19, especially when they leave and re-enter the home?
- What precautions are in place for residents who are not in private rooms?
- Have nursing home staff been given specific training on how to use this personal protective equipment?
- If no, what is the plan to obtain personal protective equipment?
- Does the nursing home help residents call their loved ones by phone or video call?
- Will the nursing home set up a regular schedule for you to speak with your loved one?
- Will the nursing home be contacting you by phone or email, and when?
- What is the plan to make sure the needs of nursing home resident are met — like bathing, feeding, medication management, social engagement — if the nursing home has staffing shortages?
If you are concerned about the safety and well-being of a spouse, parent, or other loved one who lives in a nursing home, contact the Pennsylvania Long-Term Care Ombudsman Program at 1-717-783-8975.
Additional resources from AARP are available online at www.aarp.org/coronavirus.
SOURCE: AARP email