This is an opinion statement from Laurie Orlov’s blog at Aging in Place Technology Website.
“Where the baby (or elderly family member) may be. The WSJ investigation of Care.com has only added a level of urgency about the risky business of finding and placing caregivers in homes. Consider the Care.com CEO’s egregious assertion that “Care.com is a marketplace platform, like Indeed or LinkedIn.” Really, finding someone to watch your baby or your aging father is analogous to finding a worker to fill a job opening in your IT department or seeking a manager to fill out your org chart? And having nasty problems with convicted criminals taking on caregiving roles, resulting in occurring in multiple states, but never aggregating those into a nationwide picture of a horror show, until research into incidents was done by a Stanford MBA student? Read that link, please.
“What’s wrong with this picture of oversight? Fixing the Care.com background checking fiasco will take ‘more than babysitting money.’ No kidding. It will take vote-with-their feet feedback from the firm’s investors and especially the customers.”