“You can go from an upstanding middle-class American citizen to completely under the eight ball.” | “Patients Stuck With Bills After Insurers Don’t Pay As Promised” – Kaiser Health News

Markley Prior Authorization“Darla Markley and her husband, Andy Markley, of Winter Park, Florida, tried to pay off their medical bills following tests Darla had done at the Mayo Clinic in 2010. Even after Mayo wrote off some of what they owed, her disability and Social Security checks barely covered her insurance premiums. Five years after her initial hospitalization, they had no choice but to declare bankruptcy.” (Zack Wittman for KHN)

by Lauren Weber

“The more than $34,000 in medical bills that contributed to Darla and Andy Markley’s bankruptcy and loss of their home in Beloit, Wisconsin, grew out of what felt like a broken promise.

“Darla Markley, 53, said her insurer had sent her a letter preapproving her to have a battery of tests at the Mayo Clinic in neighboring Minnesota after she came down with transverse myelitis, a rare, paralyzing illness that had kept her hospitalized for over a month. But after the tests found she also had beriberi, a vitamin deficiency, Anthem Blue Cross and Blue Shield judged that the tests weren’t needed after all and refused to pay — although Markley said she and Mayo had gotten approval.

“While Darla learned to walk again, the Markleys tried to pay off the bills. Even after Mayo wrote off some of what they owed, her disability and Social Security checks barely covered her insurance premiums. By 2014, five years after her initial hospitalization, they had no choice but to declare bankruptcy.”

Read this article at Kaiser Health News in its entirety, click here.

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