“We need to foster these community-based solutions.”
SOURCE: WITF article
by Kiley Koscinski/WESA
“(Pittsburgh) – After weeks of criticism from older Pennsylvanians struggling to get COVID-19 vaccine appointments, Gov. Tom Wolf announced Thursday two state agencies are stepping up to help people over the age of 65 book COVID-19 vaccine appointments over the phone.
“The state’s Programs of All-Inclusive Care for the Elderly, or PACE, is a low-cost prescription program for older adults; it has launched a dedicated unit at its Harrisburg-based call center to help its 275,000 cardholders arrange vaccination appointments. Operators will also be working with cardholders to arrange for transportation to vaccination sites; they’re also working with PACE’s pharmacy network members to vaccinate at a cardholder’s residence, if necessary. Enrollees can call 1-800-225-7223.
“For other older adults, PA Link is now taking calls from people who don’t have access to a computer. Operators will assess the caller’s situation, offer guidance and transfer to a scheduling team. For callers with transportation needs, PA Link will also be able to contact partners with their local Area Agency on Aging to assist with coordinating rides.”