Category Archives: 2-1-1

Confused about when to call 2-1-1 and 9-1-1?

Berks County Commissioner Kevin S. Barnhardt recently “unveiled a magnet that will be made available to county residents in an effort to make them aware of when it’s appropriate to call 911 and when they should dial 211.”

2-1-1Click on the graphic above to watch a five minute video that will explain what 2-1-1 is and how it differs from 9-1-1.

Read these articles, too, for more information.

When you need help, CALL 2-1-1 | Just call 2-1-1 to be connected with an operator who has access to a database of health and human services available in your county.

Pennsylvania 2-1-1 East is a free, confidential, non-emergency, comprehensive information and referral service that connects Berks, Carbon, Lancaster, Lebanon, Lehigh, Northampton, and Schuylkill county residents with the health and human services they need.

You can reach 2-1-1 by calling 2-1-1 or 855-567-5341.

2-1-1 is not intended for emergency use. If you have an emergency, call 9-1-1.

At the 2-1-1 Website you can find lots of information and you can access specific county resources and information, please choose the county you are interested in:

Among the information at the Website are quarterly reports for each county; here are the first quarter of 2018 information sheets.

Berks County211 report berks

Lancaster County211 report lancaster

Lebanon County211 report lebanon

2-1-1 | connects people looking for information about health, human and social services questions.

2-1-1 is a special abbreviated telephone number reserved in Canada and the United States as an easy-to-remember three-digit telephone number meant to provide information and referrals to health, human and social service organizations.

WHO is contacting 2-1-1

Here’s the GUIDED SEARCH FOR BERKS COUNTY – get information and reports here.

Here’s the GUIDED SEARCH FOR LANCASTER COUNTY – get information and reports  here.

Here’s the GUIDED SEARCH FOR LEBANON COUNTY – get information and reports  here.