Category Archives: 2-1-1

211 DAY: Resourcing & Capacity Summit for Community Transformation

211 Day Summit – Register Today!

Reserve your spot for 211 Day!Join us in-person for a day of knowledge sharing, learning and relationship building on Friday, February 10th from 9am to 5pm at the Pennsylvania College of Health Sciences (850 Greenfield Rd., Lancaster)
We are excited to welcome U.S. Senator Bob Casey in person this year to speak about legislation he has sponsored championing 211 and providing the transformative resources needed to meet the great social service challenges of our time through better referral communication. We will also be revealing a major digital transformation whose pilot has been supported byThe High Foundation, which will now scale up due to the senator’s support. Event details are still being finalized, but the day’s agenda will be as follows:
211 Day Summit
8:30-9:15 – Registration Open, breakfast available
9:15-9:30 – Welcome Remarks by Kevin Ressler, President & CEO of United Way of Lancaster County
9:30-10:00 – Welcome Remarks and Overview by Patricia Espinosa-Vargas, PA 211 East Director
10:00-10:45 – 1st Workshop Session
10:45-11:00 – Break 
11:00-11:45 – 2nd Workshop Session
11:45-12:00 – Break
12:00-1:00 – Lunch and Keynote Speaker 
12:00-12:15 – Grabbing lunch and getting seated
12:15-12:30 – U.S. Senator Bob Casey, Keynote Speaker
12:30-12:35 – Kevin Ressler offers thank you
12:35-1:00 – Demonstration of Closed Loop System (with Q&A)1:00-1:15 – Break
1:15-2:15 – 3rd Workshop Session
2:15-2:45 – Closing Remarks and Networking
Level Up & Launch Announcement
3:00 – Begin Level Up & Launch event, food/drinks served
3:15-3:25 – Explanation Remarks by Kevin Ressler
3:25-3:45 – Video Presentation
3:45-4:00 – Panel Q&A about Level Up & Launch grants
4:00-5:00 – Networking 
We are inviting our local community organizations to facilitate workshops in the focal areas of economic mobility, education, health and wellness, and capacity building. An honorarium will be paid to workshop presenters.Join the workshop presenters below, with more to come:Age-Friendly Lancaster CityCentral Pennsylvania Food BankCommunities in Schools of PennsylvaniaCommunity Action Partnership of Lancaster CountyHunger-Free Lancaster CoalitionLancaster County Housing & Redevelopment AuthoritiesLancaster Works, LLCRivera-Santos ConsultingPennieUnited Way of Lancaster CountyYWCA LancasterWorkshop proposals are due by Friday, January 20, 2023.
Stick around as we announce United Way of Lancaster County’s Level Up and Launch Grants for 2023 following the 211 Day Summit!The announcement, which will begin at 3pmwill feature live entertainment, time for networking, and hors d’oeuvres.Level Up and Launch Grants invest in innovative and scalable projects that address systemic challenges and advance the education, economic mobility, and health & wellbeing of the Lancaster community.
Registration Fees——————————————————————————————————————*LIMITED TIME: Thanks to the location sponsorship from Penn Medicine Lancaster General Health, the first 100 registered attendees will receive free admission. When registering, attendees should use the promo code “THANKSLGH” at checkout.——————————————————————————————————————Half Day Ticket – $25 (either 211 Day or Level Up & Launch – 211 Day includes breakfast and lunch, Level Up & Launch includes live entertainment and hors d’oeuvres) Full Day Ticket – $50 (includes both 211 Day and Level Up & Launch), includes breakfast, lunch, live entertainment and hors d’oeuvresIf the registration cost presents a challenge, you can make avolunteer service commitment of two hours or more to a local nonprofit organization to cover your registration. Please contact to find out more.
Please contact with any further questions.We look forward to seeing you at 211 Day!

Carol Davies, Lebanon County Area Agency on Aging administrator, is featured in “The More You Know” Link interview series.

carol davies

Carol Davies (above left), Lebanon County Area Agency on Aging administrator, elaborates on the array of services offered by that agency in this episode of “The More You Know.”

Margie Degler-Pizarro interviewed Carol and this interview is posted now here:

This interview is one of a series of YouTube interviews with Pennsylvania Link to Aging and Disability Resources | Service Area 13 partner agencies. If your agency / entity / organization is a Link partner and you would like to be a “The More You Know” featured interview subject, call / text or email the Link coordinator: 717.380.9714 –

Celebrate with us! On 2-1-1 Day

2-1-1 day

On February 11, 2021 the national 211 resource will celebrate 211 Day to celebrate this incredible resource and those who make it possible.

The date 2/11 is an homage to the three-digit number anyone in need can dial in order to connect to a call center by phone, text or web search to obtain local resources across the U.S.

PA 211 East, United Way of Lancaster County’s signature program covers seven counties throughout Pennsylvania: Berks, Carbon, Lancaster, Lebanon, Lehigh, Northampton and Schuylkill. The 12 employees work day-in and day-out to assist countless residents year-round.

You can learn more about PA 211 East and their services HERE.

This year all United Way of Lancaster County donations collected on 211 Day will go directly to PA 211 East. This will translate into more community members getting the assistance they need.

Join us in supporting this vital resource on 211 Day by visiting one of the participating locations who will be collecting donations and handing out 211 stickers, magnets, pens and more!

You can drop off your donation in person or you can visit this link:

“Civilian suspect taken into custody during search for missing Fort Hood soldier.” – Task and Purpose

Senator blasts military

The case of PFC Venessa Guillen is a breaking story, but this Task & Purpose article features a video with US Senator Kristen Gillibrand blasting the military leadership for failing to protect female military personnel from sexual assault.

Here’s what is at the Fort Hood, Texas Website with the latest information about PFC Guillen.

COVID-19 reliable sources | The more we know – the better it is for everyone

It is quite difficult getting accurate, dependable and timely information about the coronavirus since there are so many digital outlets — yet not all those news sources are objective, nor believable.


Here are some articles from some reliable reporting sources:

3 Coronavirus Facts Americans Must Know Before Returning To Work, School

Coronavirus Fuels Explosive Growth In Telehealth ― And Concern About Fraud

As COVID-19 Lurks, Families Are Locked Out Of Nursing Homes. Is It Safe Inside?

In Shutting Out Threat, Seniors In Continuing Care Communities Feel Shut In

Reading Eagle Editorial: Learning to live with the virus

Pennsylvania Department of Health

Berks County

Lancaster County

Lebanon County


“Brooke and Bryan Smith serve Lebanon County separately but together” – LebTown

smiths“Brooke and Bryan Smith pause for a snapshot at a fundraising event.” (Provided photo)

by Jeff Falk

“Marriage has been described romantically as ‘two hearts beating as one.’ And while that phrase certainly applies to Brooke and Bryan Smith, perhaps an even better way to describe their union might be ‘two hearts caring as one.’

“In the world of local service and community impact, the Smiths are a power couple.

“Brooke is the chief executive officer of United Way of Lebanon County. Her husband Bryan is the executive director of Lebanon County Christian Ministries.

“LCCM and the United Way are two of the highest-profile, most integral, and most diverse nonprofits in the county.

“The Smiths have been married for ten years, but each has only been in their respective roles for relatively short periods of time. While there are some unavoidable cross-over aspects to their personal and professional lives, the Smiths diligently guard against anything that can be construed as conflicts of interest.”

Click here to continue reading this story in its entirety at LebTown.

NOTE: Both Brooke’s and Bryan’s agencies are partner agencies with the Pennsylvania Link to Aging and Disability Resources’ Lebanon County partner’s network.

Text-to-9-1-1 and 2-1-1

Persons who are deaf or hard of hearing need to know that you can get help for life-threatening emergencies by sending a text to 9-1-1. You can also send text messages to 2-1-1.

Because not all of Pennsylvania’s 69 Public Safety Answering Points (PSAPs) have text-to-talk capability, YOU MUST TEXT YOUR ADDRESS.

Text to 911 button

Text-to-911 is the ability to send a text message to reach 911 emergency call takers from your mobile phone or device. However, because text-to-911 is currently only available in certain locations, you should always make a voice call to contact 911 during an emergency whenever possible.

PA Text to 911 Map


For non-life-threatening emergency situations, call 2-1-1. To send a text to 2-1-1, text your ZIP CODE to 898211

211 is a free, confidential referral and information helpline and website that connects people of all ages and from all communities to the essential health and human services they need, 24 hours a day, seven days a week.

211 can be accessed by phone or computer. A toll-free call to 211 connects you to a community resource specialist in your area who can put you in touch with local organizations that provide critical services that can improve—and save—lives.

You’ll find information about: 

  • supplemental food and nutrition programs
  • shelter and housing options and utilities assistance
  • emergency information and disaster relief
  • employment and education opportunities
  • services for veterans
  • health care, vaccination and health epidemic information
  • addiction prevention and rehabilitation programs
  • reentry help for ex-offenders
  • support groups for individuals with mental illnesses or special needs
  • a safe, confidential path out of physical and/or emotional domestic abuse

Whether in times of natural disaster or personal crisis, 211 is committed to being the first, most essential resource to anyone who needs help.

Call 211 and speak with a live, highly trained service professional in your area from any cell phone or landline. All calls are private and confidential.

United Way of Lancaster County is seeking a Full Time Housing Specialist for its 2-1-1 Contact Center.


United Way of Lancaster County is seeking a Full Time Housing Specialist for its 2-1-1 Contact Center.  This position will be primarily responsible for pre-screening and assessing households who present as currently homeless or at risk.  The service area covers the 33 counties in the Eastern Continuum of Care of PA.

QUALIFICATIONS:  Bachelor’s degree in Social Work or Psychology required; or qualification as a Mental Health Professional as defined by the PA Department of Public Welfare. Experience and knowledge of human service field preferred.  Familiarity with personal computer word-processing and databases required.  Bi-lingual in English and Spanish a plus. Must have excellent communication skills, written and verbal, and be able to communicate effectively with diverse clients, staff, and external agencies. Must have ability to engage quickly with those in need and perform quick assessments.

See attached for full description of responsibilities.  Please submit cover letter and resume to Wendy Jarret: by October 12, 2018.

To download the position as a pdf file, click here.  

“Child pornography may make a comeback after court ruling guts regulations protecting minors” – The Conversation

court ruling porn“The porn industry has long placed an emphasis on young girls. Reuters/Russell Boyce”

“A federal appeals court judge just made it a lot easier for the pornography industry to abuse and exploit children for profit.

“The Aug. 3 legal decision, which has received far less media attention that it deserves, represents the most significant blow to opponents of child porn in decades. We believe it could lead to a sharp increase in the number of underage performers being exploited due to the removal of legal oversight and penalties for uploading or distributing images that feature minors.

“We’ve been studying the business of porn for years, as scholars, advocates and experts in legal battles. In fact, we provided expert testimony in 2013 in a related court case and endured two hours of grilling from the judge and porn industry lawyers.

“The industry is now celebrating its landmark victory.”

Click here to read this article in its entirety at The Conversation.