“Good communication is an important part of the healing process. Effective doctor-patient communication has research-proven benefits: Patients are more likely to adhere to treatment and have better outcomes, they express greater satisfaction with their treatment, and they are less likely to file malpractice suits.
“Studies show that good communication is a teachable skill. Medical students who receive communication training improve dramatically in talking with, assessing, and building relationships with patients. Time management skills also improve.
“Interpersonal communication skills are considered so important that they are a core competency identified by the Accreditation Council on Graduate Medical Education and the American Board of Medical Specialties.”
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